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Passengers
Passengers

Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.
Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. (sms or chat based messages are not permissible)

One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. Additional infants aged 0-2 must be paid for. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15).

Passengers

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Live Coach Tracking

Keep up to date with live coach tracking for your journey

 

What is Coach Tracker?

Whether you’re a seasoned traveller with us or new to the wonderful world of our coaches, Coach Tracker should be your ultimate travel companion.

With Coach Tracker, you can search for your journey and track your coach in real-time. It’s all updated via satellite meaning you can…

  • Easily see when a coach is due to arrive at any station or stop.
  • Check for disruptions or delays to your service due to roadworks or accidents.
  • Search for services either on the day of your travel or for the next day.
  • View your coach on a map so you're kept fully up-to-date with your journey's progress.

Track your coach

 

How to use Coach Tracker

Please use the steps below to track your coach.

 

Step 1

1. Enter your start location

2. Enter your destination

3. Click the green button to view tracking information for your coach

4. If you have your ticket number to hand, you can enter this and your email address to view tracking information for your journey

 

Step 2

  1. You can toggle between today's and tomorrow's journeys to find your coach.

2. Your selected locations are displayed

3. You can filter your coach journey by service number

4. Clicking the service number will launch a new page allowing you to view tracking information for that service

 

 

Step 3

1. If the alerts tab is highlighted, you can click this button to view any potential disruptions for your journey

2. You can find the journey details for this service

3. You can also track your coach on a map by clicking the blue 'see map' button

4. Times indicate arrival and departure into/from stops. At the bottom of the page, you will find a key for the abbreviations used. The blue coach icon shows where the coach is on the route

5. You can find all the information you need for the abbreviations used on this page

 

Step 4

1. The green point on the map is the starting location for this service

2. The red point on the map is for the end destination

3. The coach icon shows the real-time location of the coach you are tracking

4. The red warning triangle indicates any possible disruption for this route

5. Once you're ready to purchase click 'Book tickets'

 

 

 

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