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Passengers

Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.
Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. (sms or chat based messages are not permissible)

One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. Additional infants aged 0-2 must be paid for. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15).

Prices shown include your coachcard discount, your coachcard number will be required during the booking process
Passengers

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Refer a friend

Refer a friend and start earning rewards!

Save 10% on coach journeys by referring a friend today

Share the joy of coach travel with your friends and earn fantastic rewards each time they book with your unique referral code. As a new visitor, you'll also find everything you need to get started with National Express. Whether you're a seasoned traveller or joining us for the first time, our program is designed to benefit everyone.

It's simple: refer friends, redeem exclusive discounts and repeat for continuous savings and fun adventures!

You'll need My Account to refer a friend - join now for free!

Log into My Account.

Go to your Loyalty Offers using the menu in My Account.

Unlock your code: Click on "Unlock my code" to receive your unique referral code.

Share with friends: Share your code with up to 5 friends.

Earn rewards: Each time a friend uses your code, you get a 10% off travel discount in your account.

Repeat: Once 5 friends use your code, you can click to reactivate it for another 5 uses. The more friends that use your code, the more 10% off codes you can earn!

Sign up to My Account for free.

Log into your account to start enjoying a host of benefits, such as not paying a booking fee.

Search for a journey.

Enter the referral code from your friend in the voucher code box during the booking process.

*Note: Referral codes are only valid for new customers. Please see our FAQ section below for full details.

Frequently asked questions

Yes, you need to have My Account to refer a friend.

Yes, you receive a 10% off code for each person you refer.

Log into My Account, visit the Loyalty Offers area and request a referral code. Once you have your code you can share it with your friends however you like.

Yes, you can refer multiple friends and earn rewards for each successful referral. Once you hit five referrals you will need to reactivate your code in your My Account Loyalty Offers area to unlock a further five redemptions. You can repeat this process as many times as needed.

You will receive your reward code in your My Account Loyalty area, once your referred friend completes their booking.

Once you hit five referrals you will need to reactivate your code in My Account to unlock a further five redemptions. You can repeat this process as many times as needed.

You can use the referral code on the majority of our journeys, although we do exclude our third-party routes. Please check the terms and conditions here for more details.

Once a friend has purchased using your referral code, your own 10% off code will be available in your My Account Loyalty area for use on your next booking. You must be signed into your My Account when using your code to purchase a new journey and this code can then be entered into our voucher code box when booking.

No, referral rewards cannot be combined with any other promotional offers.

The referral code has no expiry date, however, there is a limit set on the number of redemptions. Once this limit is reached, the code can be reactivated for use again, and there’s no limit to the amount of times this can be done.

No, the referral program is for new customers only.

First, you will need to create an account with us. Once logged into My Account you can enter the referral code in the voucher code box when purchasing a journey.

Please note that only new customers can redeem referral codes; referral discounts will not be applied for customers who have already purchased tickets with National Express.

For more information please visit Refer a Friend T&Cs

 

 

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