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Terms & Conditions

Any National Express legal information you may need

Legal Entity

National Express Limited ("National Express") is a company registered in England and Wales, whose registered office is: National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham, B5 6DD. Registered No: 00232767

Acceptable use policy

National Express Group PLC permits you to use this website strictly for personal, non-commercial purposes only. Use of the website for any other purpose is prohibited. If you do not agree with the terms of this Acceptable Use Policy ("Policy") then you may not use this website. In using this website you agree:

  • to be legally bound by the terms of this Policy
  • to link to our website only through the homepage: www.nationalexpress.com unless you have obtained our express written consent (which may be drawn at any time) to link to any other pages of our website
  • not to use frames to present the link
  • not to use the name "National Express", any National Express branding or any content on the website for any purpose other than for your personal and non-commercial use
  • not to gather, extract, reproduce and/or display on any other website or other online service, any material on or from the website, specifically including information relating to National Express coach journeys, whether or not by the use of spiders or other 'screen scraping' software or system used to extract data
  • not to use the website to provide National Express coach journeys or services or details of National Express coach journeys or other information to any other persons or organisations other than for your personal and non-commercial use
  • All content on the website is subject to copyright or other intellectual property rights and may not be used except as expressly permitted in this Policy

National Express will determine whether there has been a breach of this Policy through your use of the website.

If a breach of this Policy has occurred National Express may take such action as it deems appropriate including denying you access to the website, bringing legal proceedings against you and disclosing such information to law enforcement authorities as National Express feels appropriate.

Liability Disclaimer

We disclaim and exclude any duty of care which we may owe you in respect of the information on this website. Your reliance on this website and your use of this website is entirely at your own risk. Nothing on this website constitutes an offer to enter into any contract, and all orders for tickets are subject to acceptance by National Express Limited. We exclude all warranties, terms and conditions implied by law in relation this website.

You may not rely on any statement or representation in the website, and when you buy tickets from National Express Limited, you agree that you have not relied on any statement or representation in this website.

We do not exclude our liability for fraudulent misrepresentation.

We shall have no liability for any loss or damage you suffer as a result of relying on any fact or statement that prove to be incorrect.

This website contains hyperlinks to websites operated by third parties. If you activate this hyperlink you will leave the National Express Limited website and National Express Limited have no control over and will not accept any liability whatsoever in respect of the material in any website which is not on the National Express Limited website.

Copyright

All copyright, database rights, design rights, and all intellectual property rights in and to all text and graphics, their selection and arrangement, and all mark-up/layout/scripts, software compilations, underlying source (hypertext mark-up language and scripts) and all other materials on this website belong solely and absolutely to National Express Limited.

No part of our website can be reproduced in any form whatsoever whether electronically or otherwise without our prior written consent other than temporarily in the course of using our website or to keep a record of a transaction entered into using this website.

Copyright © National Express Limited 2024

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