Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers.
Children under 14 cannot travel alone unless accompanied by an adult (16+). Please note, you may be required to show proof of age at any point during your journey. Failure to do so, may result in the full adult fare being charged.
Children under 14 cannot travel alone unless accompanied by a responsible adult (16+).
Should be booked as Children. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline.
We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat.
Children aged between approximately 4 and 11 years old, or up to 150cm tall may use booster seats. We carry a limited number onboard most coaches along with our comfort fit seat belts.
If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. Failure to do so may result in the child being required to pay the full fare for the journey on that day.
If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel.
03717 81 81 81 - (option 3) (lines open 8am - 6pm 7 days a week). Calls to this number are charged at a local rate.
To see a list of accessible coach stops please click here.
Please call us 36 hours prior to travelling to check the latest status.
If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 6pm 7 days a week) 36 hours in advance of when you would like to travel.
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