Assisted Travel

We have a dedicated team to support customers, you can request assistance to our Assisted Travel Team by completing the form below.

If you'd rather talk through any assistance needs please call 03717 81 81 81 (lines open 8am - 6pm, 7 days a week).

More details can be found on our Contact Us page

If for any reason you are having difficulty completing the form you can email us: addl@nationalexpress.com

Assisted travel request form

Your details
Journey details (if applicable)
Assistance Required (check all that apply)

Please tell us about your query *

Please provide as much detail as possible *excluding * any payment card details

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